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Privacy Policy

Last Updated/Effective Date: December 27, 2023

Motivision Group Inc. and its affiliates (“Company,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy describes the processing of Personal Information (defined below) that is provided, collected, or shared on the Platforms, applications, social media pages, or other platforms that link to this Privacy Policy (collectively, the “Platform”). It also describes your choices about the collection, sharing, and use of your Personal Information. 

We may modify this Privacy Policy at any time. All changes will be effective immediately upon posting to the Platform. Material changes will be conspicuously posted on the Platform or otherwise communicated to you.

1. Personal Information We Collect

 

We may collect a range of Personal Information. “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you. 

 

The types of Personal Information we collect may include:

 

  • Contact and Demographic Information – If you submit an inquiry, register for a Company account, or otherwise provide information on our Platform, we may collect your contact information. This may include your name, email address, demographic information (e.g., zip code, age), and phone number. 

  • Financial Information – As a non-limiting example, if you purchase Premium Services through our Platform, we may collect your financial information, including your name and payment information. Such information may be collected via a third-party payment processor.

  • Location Data – We may collect location information based on where you are accessing our Platform. We will collect this information based on the settings of the accessing device. 

  • Usage Information – When you use our Platform, we may automatically record information, including your Internet Protocol address (IP Address), device type, referring URLs, domain names associated with your internet service provider, information on your interaction with the Platform, and other such information. 

  • Fitness Data – We may collect information relating to your fitness performance or workouts (e.g., calories burned, range of motion, weight lifted, and/or rep count).

  • Content and Context - Your visual image, likeness and voice recording (e.g., via photographs, video and/or CCTV) may be captured if you use certain of our services. For example, Company devices may contain a camera, microphone, and voice control features. These features are not used for identification purposes. These features are in use only to provide the services, or may be shared with third-party service provided as otherwise set forth herein. 

  • Workout Videos. Without limiting the foregoing, Company may capture video and/or audio of workouts conducted in front of or near our devices or through our applications executing on other devices (“workout videos”). Company may save all or a portion of your workout videos.

  • User Generated - We may collect any content or material you publish or post such as hashtags, photos or videos on our Platform. 

  • Communication Information – We may collect audio, electronic, or visual information, which includes screen sharing views; any data in any files uploaded, emailed or otherwise provided by customers; the contents of your communications with us, whether via e-mail, social media, telephone or otherwise, and inferences we may make from other Personal Information we collect.

 

​2. How We Collect Your Personal Information 

  • We May Collect Your Personal Information Directly From You – For example, if you submit an inquiry, register for an account, or provide Personal Information when using the Platform.

 

  • We May Also Collect Personal Information From Third Parties – For example, we may work with business partners, subcontractors, advertising networks, analytics providers, and search information providers, who may provide us with Personal Information about you.

 

  • Through Online Tracking Technologies – We and our service providers may use cookies, device identifiers, and similar technologies such as pixels, web beacons, and local storage to collect usage and browser information about how you use the Platform. We process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of the Platform, to enhance your experience through personalization, and to help us better understand the features of the Platform that you and other users are most interested in. 

 

Most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of the Platform may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings.

 

Some of our service providers or plug-ins may use cookies or other methods to gather information regarding your use of the Platform and may combine the information in these cookies with any Personal Information about you that they may have. The use of such tracking information by a third party depends on the Privacy Policy of that third party. We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time. To learn more about how DNT works, please visit http://allaboutdnt.com/.

 

Online Behavioral Advertising. We may use third parties and/or service providers to provide interest-based advertising services. These services may serve advertisements on our behalf that are customized based on predictions about your interests generated from your visits to websites (including our Platform) over time and across different websites. The data collected may be associated with your Personal Information. These advertisements may appear on the Site and on other websites, and may be sent to you via email. 

 

We may use Google Ads to serve ads across various websites. Google uses Cookies to collect data about your visits to the Site to generate targeted advertisements to you on other websites that you visit. To opt-out of this type of advertising by Google, to customize your ad preferences, or to limit Google’s collection or use of such data, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of the Site.

 

To change your preferences with respect to certain online ads or to obtain more information about ad networks and online behavioral advertising, visit National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Changing your settings with individual browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads. Opting-out of targeted advertising does not opt you out of all ads, just those targeted to you.

 

 

3. How We Use Personal Information

To the extent permitted by applicable law, we may use Personal Information to:

  • operate the Platform and provide support to our business functions;

  • analyze your performance overtime or for an assessment.

  • fulfill customer requests, such as to create an account or complete customer purchases;

  • protect against criminal activity, claims and other liabilities;

  • send you information about our company, products, services, and promotions or recommended exercises or workout routines;

  • respond to reviews, comments, or other feedback provided to us;

  • support and personalize the Platform and our advertising efforts;

  • protect the security and integrity of the Platform;

  • provide customer support;

  • the extent required for benchmarking, data analysis, audits, developing new products, enhancing the Platform, facilitating product, software and applications development, improving the Platform or our services, conducting research, analysis, studies or surveys, identifying usage trends, as well as for other analytics purposes;

  • meet our contractual requirements;

  • comply with applicable legal or regulatory requirements and our policies;

  • respond to inquiries related to employment opportunities;

  • market, advertise, and provide the Platform and our services; and

  • the extent necessary for any other lawful purpose for which the Personal Information is collected.

 

4. Sharing of Personal Information

 

We may share your Personal Information in the following circumstances:

 

  • To Your Designated Trainer, Physical Therapist, or Health Club/Gym - We may share your Personal Information with your designated trainer, physical therapist, health club, gym, or similar entities for the purpose of providing you with personalized services, fitness guidance, or other relevant services. This may include sharing information necessary for coordinating appointments, tracking progress, or ensuring the delivery of tailored health and fitness programs.

  • To Third Parties for Marketing Purposes – We may share your Personal Information with third parties for their marketing purposes. This may include third parties whose services we believe you may be interested, or who are interested in providing you with services.

  • For Legal Obligation or Safety Reasons – When we have a good faith belief that access, use, preservation or disclosure of Personal Information is reasonably necessary to (a) satisfy or comply with any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Service (https://www.motivision.us/terms-of-service), (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of Company, its users, or the public against harm.

  • In the Case of a Merger or Sale – If and when we are involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. Personal Information may be transferred along with the business. Where legally required we will give you prior notice and if you have a legal right to do so, an opportunity to object to this transfer.

  • To Service Providers – When we hire a service provider to help operate the Platform or our business, we may give access to Personal Information as necessary to perform the service for Company. This may include service providers that operate our Platform, send our communications, or run our promotions. 

  • To Business Partners – We may share Personal Information with our trusted business partners. For example, we may share your Personal Information with a company when we co-sponsor a promotion or service or refer you a third-party service provider. These partners and affiliates may use your Personal Information to, among other things, send you information or contact you about their services and products.

 

5. How Long Do We Keep Your Personal Information

We will retain your Personal Information for as long as necessary to fulfill the purposes for which it has been collected, as outlined in this Privacy Policy, or any longer retention period required by law. 

 

6. How We Protect Your Personal Information

We use our commercially reasonable efforts to protect the confidentiality and security of Personal Information we process. However, despite these efforts to store Personal Information in a secure operating environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of Personal Information, we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to Personal Information. 

 

7. Your Choices and Controls

 

Depending on where you live, you may have the right to exercise certain controls and choices regarding our collection, use, and sharing of your Personal Information. To opt-out of marketing communications please email us at <info@motivision.us> or by following the instructions included in the email or text correspondence. 

 

Please note that, even if you unsubscribe from certain correspondence, we may still need to contact you with important transactional or administrative information, as permitted by law. Additionally, if you withdraw your consent or object to processing, or if you choose not to provide certain Personal Information, we may be unable to provide some or all of our services to you.

 

8.International Use of the Platform

This Platform is hosted in the United States. If you are visiting this Platform from outside of the United States, please note that by providing your Personal Information it is being transferred to, stored, collected, or processed in the United States, where our data center and servers are located and operated. 

 

9. Children’s Privacy 

Our Platform is not directed to nor intended for children. We do not knowingly collect or solicit any Personal Information from children under the age of 18. In the event that we learn that we have collected Personal Information from a child, we will promptly take steps to delete that information. If you are a parent or legal guardian and think your child has given us their Personal Information, you can email us at <info@motivision.us>.

 

10.Links to Third-Party Website

We are not responsible for the practices employed by any website or services linked to or from the Platform, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will be subject to the applicable third party’s Privacy Policy.

 

​11. Exercising Your Individual Privacy Rights

To exercise any of the privacy rights afforded to you under applicable data protection law, please submit a request to us by e-mailing us at <info@motivision.us>.

 

Verification: We must verify your identity before fulfilling your requests. If we cannot initially verify your identity, we may request additional information to complete the verification process. We will only use Personal Information provided in a request to verify the requestor’s identity. If you are an authorized agent making a request on behalf of a California consumer, we will also need to verify your identity, which may require proof of your written authorization or evidence of a power of attorney. 

 

We endeavor to respond to requests within the time period required by applicable law. If we require more time, we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option.

 

We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

 

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. 

 

We may deny certain requests, or only fulfill some in part, as permitted or required by law. For example, if you request to delete Personal Information, we may retain Personal Information that we need to retain for legal purposes or as otherwise permitted by law.

 

12. Changes to this Privacy Policy 

Please note that we may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you with an updated Privacy Policy if material changes are made. Unless otherwise indicated, any changes to this Privacy Policy will apply immediately upon posting to the Platform. 

 

13. Contact Us

If you have any questions about our practices or this Privacy Policy, please contact us at <info@motivision.us>. 

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